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Your Privacy Matters Here

When you open an account with rajawaliqq pkv, your personal information, account history and payment details are protected by strict policies we follow every day.

Account data encryptionPayment method securityData retention clarityYour control, always
rajawaliqq pkv Your Privacy Matters Here
REACH OUR TEAM

Privacy Questions – Get In Touch

Team online

Live Chat Support

Open the chat widget in the bottom right of your account lobby. Our team responds within minutes during operating hours, 7 days a week, to answer privacy and data-access questions.

Email Request

Send a privacy inquiry to [email protected] with your account email and registered phone number. We review all requests within 5 business days and reply with confirmation.

In-Account Settings

Navigate to Account → Privacy & Settings to view what data we hold, download your information, or request corrections. Changes take effect immediately once confirmed.

DATA PRACTICES

How We Keep Your Account Safe

Encryption & Storage

Your password is encrypted the moment you set it; we never see the original.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby.

Payment Processor Trust

When you deposit via DANA, OVO, GoPay or QRIS, we never store your payment credentials.

Data Retention Windows

We keep active account data for the life of your membership.

Your Access Rights

You can export a full copy of your account data, request corrections to any field, or ask us to delete…

Privacy Change Updates

If we update this policy, we email all registered players at least 30 days before changes take effect.

Privacy Policy – Common Questions

Yes. Open your account, go to Account → Privacy & Settings, and click 'Download My Data'. You'll get a complete file of your profile, transaction history, login activity and any notes from our support team. The export arrives in your registered email within 24 hours.

We retain all deposit, withdrawal and bet records for the duration of your active account membership. If you close your account, transaction records are kept for 36 months to comply with local financial regulations, then deleted unless law requires retention.

Your payment credentials are never stored by us. When you deposit via DANA, OVO, GoPay or QRIS, you complete the transaction directly with the processor; we receive only confirmation of the amount and deposit status, not your payment details.

You can request deletion of non-essential data anytime through Account → Privacy & Settings or by emailing [email protected]. Account identifiers needed for regulatory compliance (name, ID number) are retained for 24 months after account closure where local law permits.

We share only the minimum data necessary with payment processors (DANA, OVO, GoPay, QRIS) to process your deposit and withdrawal. We never sell your email, phone or gameplay history to advertisers or other operators.

Your account and all stored data remain intact. We don't delete inactive accounts automatically. You can log back in anytime with your original credentials. If you want to close your account permanently, contact support to initiate closure.

Go to Account → Personal Details and update your email or phone directly. To change your registered name, email [email protected] with a photo of your ID; we verify the request and process it within 2–3 business days.